+27 86 123 2629

info@amaxelectronics.co.za

Privacy Policy

At AMAX Electronics (PTY) Ltd, we care deeply about your privacy and the protection of your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, use our services, or interact with us.
By engaging with AMAX Electronics, you agree to this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information in various ways, including:

  • Personal Details: Your name, contact information (email, phone number, address), company information, and billing details provided when you request quotes, make inquiries, or purchase services.
  • Technical Data: IP addresses, browser type, operating system, and usage data collected through cookies or similar technologies on our website.
  • Communication Data: Records of your interactions with us via email, phone calls, or contact forms.
  • Security Data: Information about your access to our security systems and network management, collected as part of our service delivery.

2. How We Use Your Information

AMAX Electronics uses your data to:

  • Provide, operate, and maintain our products and services, such as access control systems, camera systems, networks, electric fences, time-lapse services, and service level agreements.
  • Respond to your inquiries and provide customer support.
  • Process quotes, orders, and payments.
  • Monitor and improve our website, services, and user experience.
  • Meet legal and regulatory obligations, including the Protection of Personal Information Act (POPI Act).
  • Communicate updates, promotional offers, and relevant news about our products and services, but only if you consent to receive these communications.
  • Ensure the security of our systems and investigate security incidents.

3. Information Sharing and Disclosure

We do not sell or rent your personal data to third parties. Your information may only be shared in the following situations:

  • With Service Providers: Trusted vendors and partners who help us run our business, under strict confidentiality agreements.
  • For Legal Reasons: When required by law, regulation, legal process, or government request.
  • Security and Investigations: To protect the rights, property, or safety of AMAX Electronics, our clients, or others.
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be included in the transaction.

4. Data Security

We use strong technical, administrative, and physical safeguards to protect your personal information from unauthorized access, changes, disclosure, or destruction.

This includes secure network infrastructure, encrypted communications, and controlled access protocols.

5. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.
  • Request changes to or deletion of your personal data.
  • Object to or limit certain uses of your data.
  • Withdraw your consent for marketing communications at any time.
  • File a complaint with a supervisory authority if you think your privacy rights have been violated.

To exercise these rights, please contact us at:

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and tailor content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may link to external sites not run by AMAX Electronics. We do not control the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not for individuals under 18 years old. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

AMAX Electronics may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We suggest reviewing this page periodically. Your continued use of our services after updates means you accept the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please reach out to us: