Control Room
Where Service Excellence Meets Security
At AMAX Electronics, our Control Room is the heart of your security system. It is a dedicated and vigilant hub staffed by highly experienced operators. They are committed to keeping your property safe and your systems running smoothly.
What Makes the AMAX Control Room Exceptional?
24/7 Proactive Monitoring
We provide around-the-clock surveillance of your equipment and cameras to detect and resolve issues before they escalate.
Off-Site Camera Monitoring
We continuously monitor your security cameras from a remote location to ensure rapid responses to suspicious activities.
Remote Support
We offer quick troubleshooting and resolution of system problems or user questions without the need for on-site visits.
Technician Dispatching
When remote support isn’t enough, our control room quickly sends certified technicians to your site.
Spare Parts Warehousing
We keep a ready stock of spare parts and units, enabling quick repairs anytime, day or night.
Comprehensive Call Logging
We document every interaction in detail to ensure transparency and efficient service tracking.
Progress Reporting
We provide regular updates on ongoing maintenance and issue resolution to keep you fully informed.
Network Administration
We expertly manage your security network infrastructure to maintain top performance and security.
Security Investigations
When necessary, the control room can start and assist with investigations to identify and reduce security threats.
Why Trust AMAX’s Control Room?
Our control room operators are more than just communicators. They are security professionals who actively manage your safety and system integrity. They deliver peace of mind through careful oversight and quick, coordinated responses.
Stay Secure and Connected
With AMAX Electronics’ Control Room, you gain a dedicated security command centre that never sleeps. We ensure your systems are always watched, maintained, and ready.
Did You Know?
AMAX’s Control Room is not just a call centre. It is a complete operations hub that combines monitoring, support, dispatch, and network administration all in one place.