Service Level Agreements
Your Security Assurance and Peace of Mind
At AMAX Electronics, we know that having the right security systems is just the beginning. Our Service Level Agreement (SLA) provides more than maintenance; it serves as your all-in-one insurance for total security system performance and dependability.
Seamless Integration & Future-Proof Technology
AMAX is dedicated to improving your security setup by smoothly integrating the latest technology with your current systems. This method ensures your security stays up-to-date without unnecessary replacement costs.
The Ultimate Security Assurance
With AMAX’s SLA, you’re not just keeping systems running; you’re ensuring peace of mind. Our full coverage, proactive monitoring, quick response, and ongoing training work together to keep your security reliable and effective 24/7.
Why Choose AMAX’s SLA?
Fixed Monthly Maintenance Cost
Easily manage your budget with a set monthly fee, making security expenses simple to plan.
Unlimited Call Outs
Request help whenever you need it, without extra charges or limits.
Rapid Response Time
Our team promises to respond within 4 hours, reducing downtime and disruptions.
Penalty Clause for Non-Performance
We support our service promises with a penalty clause, making sure you receive the quality service we promise.
24/7 Off-Site System Monitoring
Ongoing remote monitoring finds issues early, keeping your systems in top shape.
Ongoing Upgrading
Stay ahead with regular system and technology updates that are integrated smoothly.
Continuous Training
We offer ongoing staff training so your team can effectively operate and maintain the systems.
Integration of Existing Systems
If you already have boom gates, cameras, or other equipment, we can incorporate them into your SLA, based on due diligence and equipment condition.
Did You Know?
AMAX can easily blend new technology with existing equipment, balancing innovation with your budget and the lifespan of your equipment.